Travel
arrangements and prices detailed on this www Internet site
are provided and coordinated by Albany Inbound Pty Ltd
trading as ‘StayNow’. Due care has been taken to verify and
check all information in this Internet site as at the time
of compilation. However, as the relevant accommodation &
tour operators in this brochure supply this information.
‘StayNow’ accepts no responsibility for any inaccuracy or
misdescription contained in this publication or information
as so supplied.
Booking Conditions
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The person making the booking
for accommodation is referred to hereafter as the ‘client’.
The ‘client’ must be at least 18 years of age at the time of
the booking. The ‘client’ must be authorized on behalf of
all other members or the party to the booking.
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The booking is made on the basis
the Booking Conditions shall apply to all members of the
party. By making the booking, the ‘client’ confirms that he
or she is so authorised and that at other party members
agree that the booking is subject to these Booking
Conditions.
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The ‘client’ is responsible for
making payments due to ‘StayNow’
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The booking is made on the basis
that the client agree that no liability can be accepted by
the Owner or ‘StayNow’ for any expenses, costs, losses,
claims or other sums of any description which relate to the
occupation of the premises howsoever suffered or incurred.
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The ‘client’ and all members of
the party agree both to keep the property clean and tidy and
to leave the property in a similar condition as it was found
upon arrival. The client and all members of the party
further agree not to use the property for any commercial or
unlawful purpose.
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The ‘client’ is responsible to
the Owner for the actual costs of any breakage or damage in
or to the property (along with any additional costs that may
result) which are caused by the client and/or any members of
the party and the Owner can require payment from the client
to cover any such costs.
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The Owner is entitled at his/her
sole and absolute discretion to refuse to hand over to the
client, or to repossess, the property where damage is or
likely to be caused by the client or any members of the
party. Under these circumstances such an event will be
treated as a cancellation of the booking by the client.
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The client must not allow more
people than stated in the original booking to occupy the
property without consent of the Owner or ‘StayNow’ if this
were to occur without consent, an additional payment will be
required to compensate the Owner for the loss of revenue and
all associated cost incurred resulting from the occupation
of the property. Neither can the client or any member of the
party take any animal into the property unless this has been
arranged in advance and acknowledged in the booking
confirmation. If the client does any of these things, the
Owner can refuse to hand over the property, or may repossess
it. If the Owner does so, this will be treated as a
cancellation by the client. In these situations no refund of
any monies paid in respect of the booking will be made and
neither will the Owner nor ‘StayNow’ have any liability to
the client as a result of this situation arising
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The client agrees to vacate accommodation by 10am on the end
date specified on the Itinerary unless otherwise and
previously agreed with ‘StayNow’.
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‘StayNow’ facilitates bookings
of tours and accommodation on the express condition that it
shall not be liable for any injury, damage, loss, accident,
delays generally, inconvenience or any irregularity which
may be caused either by errors and omissions, reason of any
defect in any vehicle, vessel, or any company or person
engaged in conveying of passengers, or in the carrying out
of arrangements of the tours and travel or the provision of
accommodation.
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When the client receives confirmation, the details must be
checked carefully If anything is not correct, the client
should advise ‘StayNow’ immediately. Once ‘StayNow’ issues a
written confirmation to the client, this signifies that the
Owner has entered into a contract with the client which is
subject to these Conditions
The material on this web site
provides general information only and is not intended as
advice and must not be relied upon as such. You should make
your own inquiries and seek independent and/or alternative
advice prior to making any decisions.
All material on this web site
is derived from sources believed to be current and accurate
as at the date of publication and is provided in good faith.
‘StayNow’ makes no representation or warranty that any
material on the web site will be accurate, reliable or
complete nor does ‘StayNow’ accept any responsibility
arising in any way for errors in, or omissions from that
material, even if those errors or omissions occur on account
of ‘StayNow’ negligence. Your use of the information on this
web site is entirely at your own risk.
This web site may contain
information about activities which by reason of their
physical exertion or the degree of physical fitness required
may be unsuitable or dangerous for certain persons, or the
web site may describe activities which are inherently
dangerous. ‘StayNow’ makes no representations as to the
nature, quality or suitability about any or all of the
activities shown on this site and the user agrees that the
user shall be responsible for first satisfying
himself/herself by independent enquiry or advice as to the
suitability of the particular activity.
This web site contains contact
details for various businesses and service providers. In
placing these contact details on this web site, ‘StayNow’
makes no representation as to the currency or accuracy of
such details. Nor does ‘StayNow’ make any representation as
to the nature or quality of the goods or services provided
by the listed businesses and service providers, or as to
their suitability for the purposes of persons using the
contact details.
‘StayNow’ shall have no
liability, in negligence or howsoever, for any loss, damage,
liability or inconvenience suffered by you or any other
person as a result of their use of the contact details. Any
person proposing to use or rely on any of the contact
details should first satisfy themselves of the currency and
accuracy of those contact details and any other information
displayed on this web site.
‘StayNow’ will not be liable, in negligence or howsoever,
for loss, damage, liability or inconvenience suffered by you
or any other person resulting from any action or decision by
you in reliance upon the information on this web site, or
any propagation of computer worms, virus, internet access
difficulties, malfunction in equipment or software,
interruption, communications failure or delay in operation.
Privacy Policy
‘StayNow’ is committed to
protecting the privacy and security of any personally
identifiable information (PII) you provide us. PII includes
information that can be linked to a specific individual,
such as name, address, phone number, or email address.
This privacy policy explains
how ‘StayNow’ manages and protects your PII in accordance
with commonly accepted privacy principles.
‘StayNow’ reserves the right to
modify or amend this policy at any time and for any reason.
Any material changes to this privacy policy will be posted
prior to their implementation. Questions regarding this
policy should be emailed to ‘StayNow’.
What
Information We Collect
In an effort to keep our service as simple
and easy as possible we do not create, use or store profiles
of our customers. We only record PII and other information
that we reasonably require to do business with
you. ’StayNow’ collects PII when you do the following:
• Make a booking
Your full name, address, email address and phone number are
taken each time you make a booking with ‘StayNow’
• Contact
‘StayNow’ collects PII such as your full name, address,
email address and/or telephone number whenever you submit a
query or suggestion, or request assistance with a booking. We will only collect personal
information from you with your prior knowledge and consent.
You can access our website home page and browse our site
without disclosing personal information.
When you visit our
website, our Internet Service Provider makes a record of
your visit and logs information for statistical purposes
which includes your server address; Your top level domain
name; The date and time of your visit to the site; The pages
you accessed and documents downloaded; The type of browser
you are using .In short, If you visit our site to browse,
read or download information, our system will log these
movements. These website logs are not personally
identifiable, and we make no attempt to link them with the
individuals who browse the site.
How
We Use Your Information
’StayNow’ uses your PII only for the purpose
of responding to and fulfilling your requests for our
products and services. Information collected on
margaretriver.com may be used to:
• Purchase ‘StayNow’ products or services
Information collected when you purchase from ‘StayNow’ is
used to charge your credit card and deliver your booking
confirmation electronically. We may also contact you about
your stay for customer service purposes or to make any
changes or cancellations to your booking.
• Respond to your questions or suggestions
We will use your address, email address and/or telephone
number to contact you when you submit a question or
suggestion.
Who We Share Your Information With
’StayNow’ does not disclose any information
about customer bookings to anyone except in the following
circumstances:
• Accommodation suppliers
’StayNow’ provides the guest name, telephone number, address
and email address for each booking made to the relevant
accommodation supplier. Our accommodation suppliers require
this information for the booking and if they need to contact
you about the booking. Although ‘StayNow’ offers
accommodation from reputable accommodation suppliers, we
have not placed specific limitations on these suppliers from
using or disclosing your information without your
permission. Therefore, we encourage you to review the
privacy policies of any suppliers whose accommodation you
purchase on ‘StayNow’.
• Legal obligations
’StayNow’ may be required by law to disclose information
provided by you. ‘StayNow’ may also disclose information
against someone who poses a threat to ‘StayNow’ interests
(such as customer fraud) or whose activities could cause
harm to others.
How
You Control and Access Your Information
’StayNow’ believes that site visitors and customers should
have control over the collection and use of their PII. You
have control and access to your information as follows:
• Booking information
If at anytime you would like to alter the PII you provided
to ‘StayNow’ in your booking, please contact us.
Validity of Rates
Accommodation costs are for
room only and do not include transfer or breakfast cost
unless otherwise stated. Prices are inclusive of the
Australian Goods and Services Tax. Prices over
accommodation block out periods may alter from the
prices advertised. Contact us for further details.
Deposits
Payment is due within 48
hours of receiving written confirmation from ‘StayNow’.
Please proceed to our "Secure Payment" form to submit
credit card details.
Cancellation Policy
Cancellation of Confirmed
bookings (where payment has been made) will attract a
AUD$25.00 (inc. GST). Administration Cancellation Fee is
in addition to any advertised Cancellation Fee the
Service Provider may impose. ‘StayNow’ reserves the
right to offer alternative accommodation/tour of a
similar standard in the case of the accommodation/tour
operator over booking their property or for other any
reason beyond our control.
Tours
These operators reserve the
right to alter itineraries at any time as a result of
fire, flood, extreme weather conditions or any other
circumstance beyond their control.
Photographic
The photos on this
site are protected by copyright laws and strictly not
permitted for use without the prior written authority of
the owner. While many belong to ‘StayNow’ or Albany
Inbound Pty Ltd, many are the work of private
photographers. For further information pertaining to the
use of the photos please contact ‘StayNow’.
